You will receive an email with all the details within minutes of purchase:

1) The product activation key.

2) Any links to download the software from the manufacturer's official website.

3) Detailed installation and activation instructions that are easy to follow.

If you need technical support, we have a dedicated service, free of charge and included in the purchase price. You can find the dedicated customer service section here.

In case of problems with the key or the activation process, we will quickly assess the dynamics and as appropriate make returns with new digital product, in any case it is recommended to always contact our dedicated support service here.

Following your order, you have up to 30 days to return/exchange the product with no questions asked. For more details on our returns and refunds policy click here.

All specifications and requirements are listed at the bottom of each product page, next to the description. Alternatively, you can look them up on the manufacturer's official website.

As an official partner of Microsoft, we guarantee the authenticity and legality of our software licenses. With PrimeLicense, you can be sure to get authentic products directly from Microsoft. You can find full details about the origin and nature of our licenses here

The overwhelming majority of our licenses are global or at most circumscribed for Europe.

We care about our planet! We offer only digital software licenses for ecological reasons:

by selling digital licenses instead of physical copies, we aim to reduce the environmental impact associated with the production, packaging, and shipping of physical disks.

This approach is in line with our commitment to sustainability and waste reduction. We appreciate your understanding in this regard. We are at your disposal should you have further questions, concerns or need assistance.